Customer Testimonials

This was my first time ordering frames online and you were so helpful, answering all my questions and the frames are beautiful! I’m thrilled with this product and will order more!

Glass was cut just as specified. Wrapped and shipped without the possibility of breakage.

I’m very pleased with the quality and the service.

Best packing ever— tons of cushioning. Best price I could find too. Thank you.

Frame destination’s canvas floater frames beat all competitors in my estimation! The American made wood materials are beautiful, and the extra space around the canvas ensures the very best presentation!

When my package arrived, I couldn’t believe the amount of protection around the glass. Totally awesome. Perfect measurements, cut of glass was perfect. I will undoubtedly purchase from you if I ever need more glass replacements.

Everything I've ever ordered was top quality - products and workmanship. Shipping was very quick. I'd recommend Frame Destination to anyone looking for quality framing and supplies.

Product is good and customer service was good!

Very pleased with the quality and appearance.

Ordering was easy. My glass arrived pack better than anything I've ever seen and of course no damage. The custom size glass fit my 20 year frame perfectly. Very happy.

We are very happy with our purchase. Thank you!

Great! High quality acrylic received in pristine condition. Great price.

The product was perfect!

I am so pleased with the quality of your products and service.

I have purchased a number of these frames for displaying color photography. They are clean, crisp, well-made. In my opinion, the price is very reasonable. Professional framing typically cost about $300. These cost less than $75. They make the art stand out. I’ve been very happy with Frame Destination.

The frame is beautiful. Color and appearance as described. Perfect sturdy yet elegant frame. Totally enhances my artwork. It also arrived as promised, and very carefully packed. Thank you FRAME DESTINATION!

Excellent experience overall with the order, updates to the order and customer service. Very happy with the quality of the glass. The order was packaged very well and even though one of the boxes had a corner smashed pretty bad, there was no damaged to any of the pieces of glass ordered.

When I ordered this glass I was skeptical about how good it would be. Although upon receiving this order, the glass we packaged very well and this glass eliminates glare, looks as though it’s not there, and protects what is in my frames. Will by again once I complete my next degree.

You guys are the BEST!!!

Product was packaged amazing well and products were excellent. The custom cut sizes were accurate and made framing easy.

Perfect Cut. Nice frames. Good prices. Super happy with the 2 frames I have purchased so far from Frame Destination. They look great!

The wood and finish quality were excellent! Assembly was easy and straightforward.

I needed to replace the broken glass on a cherished lithograph that had been my parents. Frame Destination made the process so easy. They have every imaginable type and size glass that you would need. Once orders, they kept me up to date on processing and shipping. The glass was packaged so well and was the perfect size for my frame. We were very happy with the whole experience!

Very good. Reliably good.

I needed a new piece of glass for a frame that was 9"x16". I was lucky to find this company! I easily ordered a new custom size piece of glass. It arrived quickly and in perfect condition. It fit perfectly, and I would definitely order from this company again.

Loved this Crescent board! Great foundation for artwork. Frame Destination did a fantastic job packaging, it was in perfect shape. Will be buying more from this place!

Great job! Easy ordering and already in receipt of glass!!

Not only did I get what I needed but got off the phone with a wide smile on my face saying... “why can’t everyone be like that”.

Thank you for your care in shipping frames. Your frames make my work look really good, which I appreciate.

Thanks. Support was good. I also called and spoke to a gentleman who guided me thru the process in a very good, patient way. Cheers.

Wow!! I just left a 5 star review on your website. You guys blew me away with the quality and customer service. Thank you!!

I received my order today, it was well packed and all my orders are A+. Thank you so very much, I will order again from you.

As a new customer I really appreciate the affordability and perfection of your new frames.

I just got my recent order from you delivered. Despite the box being left out in a heavy rain, the frames were in perfect condition. Thank you so much for the care you took in packing them. Stuff often arrives in Alaska battered and damaged, but you guys are the best.

Hi, I recently received my items. Id like to thank you for prompt shipping, as well as proper packaging. The quality of the glass and mat are excellent! If I have any future custom framing needs, I will be a repeat customer.

Thank you!!! The non-glare acrylic that we ordered from you is perfect for our turtles! It came quickly, accurately-dimensioned and very well packaged. We couldn’t be happier and will recommend you!

Dear Folks at Frame Destination, I really really appreciate your company, your products, and your AMAZING customer service! After you replied incredibly quickly to our email about the size problem with the art storage envelopes (you replied on a Sunday!!!) I wrote yet another extremely complimentary comment about you on my Facebook page. I recommend you to friends and strangers as often as I am given the opportunity. Thank you so much for all you do!

I have found Frame Destination my go to company for high quality and well made custom frames. They also offer an incredible selection of glass and plexiglass for conservation framing. The customer service is great and everything arrives quickly and so well packaged. Thank you!

I just received my first custom frame order and I am THRILLED with the quality!!! The frames fit my matted artwork like a glove, and best of all, the miter corner joins are virtually INVISIBLE. The frames were packaged with care and arrived in pristine condition. I am so glad I found Frame Destination, as I had struggled with inferior products from another outfit and had no idea where to turn. I saw your business advertised on Facebook. I am a professional artist so I do need frames on a regular basis. Keep doing what you’re doing this well and you’ll have me as a permanent customer.

I just want to send a quick thank you for your turnaround of my most recent order. You have relieved my stress as I had to re - source frames for last minute "out of stock - order delayed" order from another company who shall remain nameless. I have been very pleased with your customer service since I began using your company. Several of my colleagues here in Denver have recommended you.

The frame I received was beautiful!!! It was exactly what I wanted and fit perfectly. The craftsmanship and quality were wonderful. And thank you for the hanging kit! So professional! I’m looking for more things to frame! Thanks again!

Love the frame and the exceptional service. Thank you!

Thank you for your quick turn around. Frames were delivered today. I love this company.

You folks are awesome!

Wow!! I just left a 5 star review on your website. You guys blew me away with the quality and customer service. Thank you!!

I recently purchased 5 frames for my partners Snoopy/NASA posters from 1969. They are originals, and I wanted a quality frame for not only display purposes, but one that also offered acid-free matte/backer board and UV protection. You did NOT disappoint! I am absolutely thrilled with the quality, workmanship, packing, and customer service.

Hello - I received my frame order yesterday. I am thoroughly delighted with the quality of the miter fit and the frames in general. I am so happy to be able to order UV glass, acid free foam board backing and custom sizes. I hope to never again have to cut another piece of glass now that I've discovered your products and services. Your prices are excellent too. Thank you so very much!

I received my order today, it was well packed and all my orders are A+. Thank you so very much, I will order again from you.

I appreciate your excellent customer care. That makes all the difference in my confidence moving forward with you for future purchases. Thank you.

Your employees are very considerate and quick to respond which I greatly appreciated.

I just wanted to say thank you for the prompt delivery of the items I ordered. Your website was easy to navigate and both products were tightly packaged with no issues when I opened the box. Exact sizing as requested. If I ever need to order glass again I will definitely use your company. Thanks.

I wanted to thank you for doing such a great job on my glass order. I received it today and it is perfect. Thank you!

Just a quick note to send you a big Thank You for a great quality product, excellent shipping, and outstanding service! You are at the top off my list to recommend framing materials to my workshop students. Keep up the great service! Happy New Year.

Received my custom made frame in perfect condition. Fast shipping and great quality of the product! Black Friday savings helped me to make a decision on getting it and I am really happy with the results. Thank you!!!

The service I received for this request was as good as I could've hoped. Understanding of both the situation and easily accommodated an extra last-minute request I had to clean up a secondary project. Couldn't have asked for more, especially at this time of year. Very much appreciated!!

Your customer service folks were fantastic. As usual, final product exceeded expectations.

Wonderful service! Thanks for taking care of my error!

Amazing! Prompt hassle-free resolution. My replacements arrived two days ago and they're perfect. I really appreciate you guys.

Dear Team, Thank you so much for your excellent service. I mismarked my order for a pick up instead of shipping. After a week I wondered why I wasn't getting a shipping notice so I called and had the issue immediately corrected. The frame arrived in 2 days...it's just beautiful! I am deeply grateful.

Dear Frame Destination, my order arrived this morning. Everything was perfect: Carefully package and exactly what I had hoped it would be. The instruction sheet was helpful too. I was nervous ordering online from an unknown vendor, but I couldn’t be more pleased. Thank you.

Amazing! Prompt hassle-free resolution. My replacements arrived two days ago and they're perfect. I really appreciate you guys.

Thank you. Service like this is just one reason why I continue to get my framing supplies from you folks!

Hello, Received my order last night. Just opened it and inspected all the frames and matte boards. I’m happy to say that there was no damage! Your guys did a good job.

Just received our first order from you. Perfection! Thank you. It was just a simple mat but just exactly what we needed to finish a framing perfectly. When another occasion arises, you will definitely be contacted.

Hello, Received my order last night. Just opened it and inspected all the frames and matte boards. I’m happy to say that there was no damage! Your guys did a good job.

Thank you for manufacturing and shipping two attractive and high-quality custom wood frames that I specified and ordered from your website recently. The online ordering process was simple and efficient. The website was clear, informative and easy to navigate. Follow up emails with order & shipping information was useful. A day after placing my order I needed to call your business with a related question. My call was answered by an actual person who was knowledgeable and helpful. Product delivery was quick, the frames were well packaged and they arrived in excellent condition. I don’t typically write letters of thanks, but my experience working with Frame Destination was outstanding and the product you delivered was of good quality, a good value and your staff are deserving of recognition.

5 Stars Great. I was so pleased with the special attention and courtesy. The packaging was beyond expectations and the wire was even coated. That's quality

I received the frame I ordered. It was very nicely packaged. Thank you I will be ordering many more. Thank you!

Well worth the wait! Thanks!

Just wanted you to know new frame arrived perfect! Thank you again for providing a great service.

Needed a custom sized pane of glass cut for this artwork I wanted to hang in my house (it has only taken me 12 years to get around to "decorating" the place). I randomly placed an online order with Frame Destination and within a few days the glass shipped with a tracking number. The glass arrived safe and sound and fit the frame perfectly. The care they took with packing the glass for safe transport is unlike any I have ever seen before. Good prices, quick to ship, and most importantly... stellar packaging. Aces all around!

Definitely five stars! I love your company and frames.

Hello everyone at Frame Destination, The professionalism and quality are just outstanding. Please keep up with this quality and there are going to be many happy customers for years. PS - The frame packaging and shipping is also first rate!

Dear Frame Destination, To all those relevant to my recent frame order: I received the frames yesterday, and straightaway appreciated the promptness, as well as care taken relevant to the packing. I assembled the frames today; included the artwork. Perfecto. I like the way your business does business.

Thank you! Received both frames, very well packed! Excellent customer service. I am always hesitant to order from a place that I never heard of. Glad I did.

WOW!! Thanks so much for the fast reply and credit! I continue to be amazed at your products and service and will be sharing your site with my Artist friends and on social!

Five stars! Thank you SO MUCH!!! Timely response and shipping, and my piece of art is now up and I love it :)

I have just received your frame and followed your great instructions to insert my matte and photo. I have to write to let you know how happy I am with the result and the quality of the product for the price! Thank you so much! I’m sure I’ll order additional frames when I need them!!!

I am very happy with my interactions with Frame Destination. The ladies with whom I talked on the phone were very helpful and clear. When ordering, I was a little concerned about rough handling in transit of the heavy boards that must arrive undamaged for exhibition purposes. The 22x28" mat boards arrived safely with excellent packaging to protect them. Congratulations!

Just wanted to thank you for the excellent packaging for the piece of glass that I ordered.

Thank you. My "non-glare acrylic" arrived this morning. First I would like to say, the packaging was absolutely wonderful. Even the Fed-Ex guys couldn't damage a package wrapped to well. Did a test first before removing the protective film and the dimensions were spot on. I had allowed a 1/16" for wiggle room and the acrylic fit perfectly. It is going to protect a panorama puzzle of Lambeau Field(girlfriend loves the Packers - no offense to Cowboys fans). Hope to more framing as she finishes other puzzles. Thanks again so much for a great ordering experience.

Just unwrapped my glass and placed it in my frame. Perfect. Your packaging is beyond careful, and the glass arrived in flawless condition. If I need glass again, or hear of anyone who does, I will recommend your company without reservation. Thank you.

In a world where I have come to expect mediocre customer service at best, I was absolutely blown away by my experience with you. I recently placed my first order with you for a couple of metal gallery frames for an upcoming art show. I was worried they might not arrive in time for the submission deadline in mid June. So you can imagine my surprise when my order arrived safe and sound in only five days! Can’t tell you how pleased I am. I won’t be buying my frames from anywhere else. Thank you so much!

In a world where I have come to expect mediocre customer service at best, I was absolutely blown away by my experience with you. I recently placed my first order with you for a couple of metal gallery frames for an upcoming art show. I was worried they might not arrive in time for the submission deadline in mid June. So you can imagine my surprise when my order arrived safe and sound in only five days! Can’t tell you how pleased I am. I won’t be buying my frames from anywhere else. Thank you so much!

My mat order just arrived. It was so magnificently packaged, as in museum painting quality packaging. Not to mention, the little color circle I ordered from was exactly the same as the mat….that’s amazing, as it doesn’t usually happen. Just wanted you to know how appreciative I am, for for the time and care you put into your work.

I received my order today and just wanted to say a big thank you! The mats were all perfectly cut, looked great and arrived very quickly. I definitely will be using you guys again whenever I have need for custom mats; I may even try one of your frames next time. Very happy to have found you guys!

Thank you for offering frames and products at a fair price. I feel going to frame shops can be a off putting time. (I am a artist and -it’s been years - but know how to do the framing). The last two shops I have been to either don’t really want to help you, charge crazy pricing or don’t handle the art piece with care. I am so happy I can order materials and finish a piece myself. I received the stretcher frame and floating frame in the correct sizes and the frame is very nice and completes the painting. I sent a photo of the completed piece to the artist and he was very happy. Plus, I am amazed at how fast you did my order. In less than a week. I will be buying more from your company and telling others.

Just wanted to let you know that everything worked great. The acrylic looks really nice, the spacers went on easy, the self-adhesive foam core worked, and the hanging kits were just what I needed. I also really appreciate your advice before I ordered. Great experience. Thank you!

Many thanks for the very prompt processing of my recent glazing order. My non-glare acrylic arrived in perfect condition earlier than expected, giving me some breathing room to meet my deadline. The packaging method was simple but effective for preventing damage and I can reuse some of it.

WOW, just got my order. These are the most beautiful and sturdy stretcher bars I have ever had. I am so happy and excited to put them to use :) Thank you so very much!! I will be ordering again soon.

I have NEVER been disappointed by Frame Destination. I've purchased small one and 5 footers and all have been perfect.

Thank you so very much for providing precisely what I needed for my restoration project! You provided a perfect, quality product meeting my requirements perfectly! Now I know where to find such quality products in the future!

Wow! My frames are beautiful!! So grateful to you for the fine materials and great craftsmanship! I was worried about buying something like this online, but your help via phone was awesome- and I could not be more pleased with the frames! The info on your website about glass was really helpful, too! Thank you!

Received my frame today and it was perfect. I am an artist and you are the only company I will use from now on. I found your company by accident during the early part of the pandemic when I had to have a frame for a show and the companies I usually used weren't open for business. Your frames are high quality and it's easy to order from your website. I appreciate you so much.

This was my first purchase and I can’t begin to tell you how impressed I am! I ordered a piece of framing glass and when the package arrived I was certain it would be in pieces since during shipping it was obvious by the indent and boot-print that someone had stepped on it. However, due to your meticulous and generous packaging, the item was so well protected that not even a clumsy, uncaring errant boot could damage it. THANKS FOR GOING THE EXTRA MILE!!!!

I received my mat today and it is perfect. Professionally packed, exact dimensions requested, quickly and safely shipped - you have my business from now on! Thank you so much.

Thank you for the thank you. You folks have an avid fan - James, who has been spreading the word about your work. He, and YOU are right - the quality and speed of response I received on my order was excellent, and you will be seeing further orders as a result of his word of mouth and your fine quality service and product!

Very happy with my purchase. Couldn’t find an equivalent-quality frame in the size I needed anywhere else. And the packaging was amazing. I’ll be back.

I am a portrait artist working in graphite. I love your service, always quality products and spot-on mat cutting! Most of my pieces are not exactly 5x7 or 8x10. So I was so thrilled to find you. Thank you so much!!!!

I received the order and it is perfect! Just want to thank you for the great job you did, the great support, and the ease of the process. I had no help at all from my local frame store, but your company gave me exactly what I needed. Sadly, I don't have any more needs at this time, but I will certainly mention your name if I know of anyone who has framing needs.

I was so skeptical in the beginning about ordering glass online but given covid and all, I decided to take a chance, and now, when I can go into stores, I'm still doing it online. The selection is incredible, and prices are very reasonable compared to local craft/art stores. I honestly don't see how they can do this at the prices they charge. Everything's always bundled securely. Just a great experience overall.

The frame is perfectly cut to the exact size I needed. You guys do a wonderful job. That's why I keep ordering from you. Thank you, and have a wonderful week.

I have rarely had such a positive experience with online shopping in recent years. Thank you. The glass was perfect, and the packaging secure and thorough. You guys are doing great work!

First online review of anything, ever. And I’ve been on the planet a while. After one sole purchase, they have a lifelong customer. I called to place my order and the gentleman helping me (do not remember his name unfortunately) was so incredibly nice and helpful. The frame came only 2 days after I ordered it (I did choose expedited shipping, but not that expedited, plus around the holidays I’m impressed). Let’s talk about the frame. They had the exact dimension I wanted 13 x19” in the exact color I wanted, a deep blue. The quality of this frame is unparalleled, it’s so incredibly sturdy, has such clean lines, and the color is more vibrant and even than I could have ever asked for. Oh and did I mention this quality frame was only $40?!?! Incredible service, incredible product. Now I have a Xmas present that went from eh to wow, because of you guys. Truly will be my only frame destination.

I have used Frame Destination for 4 projects now. I mostly make my own frames so I have purchased glass, mats, and backboard from them. Since I tend to already have a frame to fill, the dimensions need to be precise. I found that FD is always right on the money - I really can't even detect any small variation from what I specified. I like the tool on their website that allows you to construct your art stackup, and see what it looks like. Also if you have questions, their chat feature works well. Someone responds quickly and knowledgably. If you are going to use them repeatedly, I recommend getting a set of their mat samples - I got around 120 samples and I think it was only about $30. I would not trust the colors you see for selection, as different monitors show colors differently. Their packaging is outstanding - I have not had any damage. And get this - for the last one I had the unopened box standing on end in my study. In the dark, I managed to not only knock it over, but to land my foot directly on it (I weigh 200 lbs.). Opened it up, and not a bit of damage! Overall, seems like a top notch professional company.

Just a brief word to thank you for the frames; they are superb. Packaging was outstanding, the materials were cut with precision and the fit is exact. I will not hesitate to order from you again.....Thanks for uncommonly high quality goods

Thank you for your fast service and excellent packaging of my order for picture frames. They arrived this morning in excellent condition and I am extremely satisfied with their quality and workmanship.

Received my order of glass and mats. Everything was as expected. But I wanted to let you know that whoever does your packing is STELLAR. I’m an artist, and so much of what I get comes with gazillions of styrofoam peanuts and styrofoam sheeting. Your recycled cardboard and shrink wrap is perfect. Everything arrived in perfect condition and I’m not spending an hour chasing peanuts. Thank you for a great product and for your ecologically thoughtful packaging.

The professionalism, knowledge, patience and support they offer is excellent. Their expertise on framing and recommendations to meet ones needs was exceptional. I was lucky to have James work with me on my order of 3 floating frames in preparation for Clio Art Fair in Chelsea NYC. He ensured arrival of frames in time for show and they all arrived in beautiful pristine condition appreciation to the ones that prepare frames for shipping they also did an amazing professional job. I highly recommend Frame Destination offering beautiful quality frames and excellent customer support all at affordable prices. Look forward to using them again.

I just wanted to say thank you! I love using your frame kit which allows me to order the exact frame, mat, art opening and backing that I need. I appreciate that the kit is delivered put together with the mat reversed for safety and of course your packaging for shipping is the best I have ever seen. Also the Anti-Reflective Water White-ArtGlass is as good as Tru-Vue museum glass and at a better price point.

On a scale of 1 to 10 you are a 15!! We are so pleased with our frame that arrived today. You get especially good customer service marks because of your prompt responses to our questions, the fast service, the enormously helpful videos and the clarity of your website. Not to mention the exceptionally reasonable pricing and the wide selection of frames. We can and will recommend you to anyone who will listen!’

My first order arrived and it’s perfect. I’ve been so disappointed in the glass I’ve been having cut locally. Choppy edges, glass shards. And horribly expensive. You have saved the day. Needless to say I was nervous about damage, but I don’t know what this package would have had to go through for it to have been damaged. The perfection of your packaging makes it nearly impossible. As someone who does gilding on glass, you have a regular customer! Thank you so much. Oh, and it’s fast, as well.

I can’t tell you how much I appreciate the quality and craftsmanship of the frame I ordered, and the packing for shipment was amazing. It is so refreshing to know that a business like yours is so well organized and is characterized by a quality product. I was very impressed! I do charcoal, watercolors, and pastels. I will certainly buy any future frames from Frame Destination.

My order....exceeded my expectations! It perfectly fits/compliments the print I purchased last week on my vacay to Moab. I ship daily for my own business & was stunned by the incredible care taken to package my frame. I know just how bullet-proof itmes have to be in order to travel across the map. I appreciate that you are Texas based as well. I had almost hit "purchase" through a company in NJ, it just felt wrong. They keep spamming my inbox with messages to complete my order, so glad I didn't pull the trigger with them. YOU ROCK! Thank you for an amazing product. A perfect 10! Satisfied customer,

I ordered some chops from you a week, week and a half ago and have already received and assembled them. Before I had been using a vendor from South Carolina (?) that recently closed chop after 49 years in business. It took me a while to figure out which frames to get to match up with what I had been using, but your website made it relatively easy....enough I didn't feel the need to order samples. I just wanted to send a quick thanks and to let you know I loved your product and will definitely use you again in the future. I have a couple large posters I need to frame up and I'm going to hold off until I can drive to Garland and pick them up myself instead of shipping. I think you were a little more expensive than my previous supplier (but with prices these days a "little higher" might actually be a "little cheaper"), but completely worth it.

This was the first time that I have ordered from you. I live in Minneapolis, MN. My order arrived quickly and was packaged beautifully to guarantee that it arrived in perfect condition. Thanks so much for the excellent service. I will recommend you to my friends.

The frames were perfect! This is the first time I ever framed my own work, but it turned out to be easy to order and easy to follow the directions that came with the frames. Thank you! My art looks great! I loved the ability to upload an image and see it in the frame.

I am so happy with this frame. The print I had was made in England, and their sizes are different from those here in the US. I bought this in honor of my uncle who was a B17 pilot in the 8th Army, killed in action in WWII. The bronzed wood frame and the dark olive mat are both perfect in every way. Thank you so much for an easy, quality order!

Hi, I received my frame order. Shipping time: Excellent. Fast. Packaging: Beautifully packaged. No issues at all. Instructions in Shipping Box: Easy to follow. Video Instruction on Website: Excellent and easy to follow. Product Quality: Excellent. Overall: Perfect!! Thank you very much.